Spectator Safety and Accessibility
Welcome to Cardiff Arms Park
Spectator Safety
The safety of spectators is an important consideration in staging sporting events and one that Cardiff Rugby management takes seriously.
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We do however need your cooperation in maintaining a safe environment and appreciate your understanding that bags will be searched when entering the ground and other security measures that we may need to implement e.g. asking you to open your coat on entry and/or searching. If you have any concerns regarding security, please speak with a Safety Steward who will report the matter to the Safety Control Room. We also ask that you assist us with the following:
– Keep gangways on the terraces and in the stands clear at all times.
– Do NOT go on the pitch except in an emergency or when invited e.g. pitch access at the end of a game.
– Do NOT leave your children unattended and we ask you prevent them from running around the ground.
– When waiting for relatives or friends keep away from entry/exit points to avoid congestion.
SAFETY ANNOUNCEMENTS
Before a safety announcement you will hear a two tone signal (bing bong); this means a safety announcement is about to be made to either a section or the whole of the ground. Please assist us by following any instruction given either through the PA system or by the Safety Stewards.
MEDICAL PROVISIONS
During each event, Cardiff Rugby provide medical cover for spectators. If you have a problem, please contact your nearest Safety Steward.
GROUND REGULATIONS
Copies of the Ground Regulations are displayed at each entrance and can be viewed here. Spectators who do not comply with these may be refused entry or ejected from the ground.
Accessibility
Cardiff Rugby welcomes all visitors and supporters to our stadium grounds. We have a range of seating available for our disabled supporters.
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VIEWING AREAS
The accessible viewing areas are located at the West and East end of the ground with positions for wheelchair access and carer seating. Each area is stewarded by specialist-trained stewards.
At the West end of the ground we have an indoor and outdoor accessible viewing area.
At the East end of the ground we have a covered accessible viewing area.
PURCHASING TICKETS
Wheelchair and carer, along with visually impaired tickets are sold on a two-for-one basis at the normal price for the available stand (carer goes free).
On match days, you can access the match day ticket office via the Gwyn Nicholls gates, located at the entrance opposite the Angel Hotel, Westgate Street. We have up to five ticketing windows and our staff are more than happy to serve you from the main door if this is more suitable.
The non-match day ticket office is at the main reception, which is located next to the club shop, on the ground floor. It is also possible to purchase tickets online and over the phone 02920 302030.
If you would like to make an enquiry for disabled access, contact enquiries@cardiffrugby.wales